Enforcement

Provisional Order issued against Network Rail to deliver improved performance

2 April 2019
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Following a review into both Network Rail’s approach to performance planning and its capability to recover services following incidents, ORR considered Network Rail to appear to be contravening Licence Condition 1: Network Management and on 29 November 2018, issued a Provisional Order. Network Rail responded on 15 February 2019 and following a detailed analysis ORR is content that the report

ORR fines GTR £5m for breaking rules on passenger information

14 March 2019
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Govia Thameslink Railway (GTR) faces a £5m fine after the Office of Rail and Road (ORR) found that it failed to provide appropriate, accurate and timely information to passengers following the introduction of a new timetable last May.

Inquiry into May 2018 network disruption

14 February 2019
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In May 2018, a new timetable was introduced for large parts of the UK’s railway network. This caused major disruption to services for passengers, especially in the North of England and in the South East.