This document is part of how we hold Network Rail to account.
2 July 2020
It sets out how well we think Network Rail, including its regions and functions, is doing in providing services to its customers and funders and highlights any areas of concern.
The annual assessment of Network Rail was previously known as the ORR's Network Rail Monitor. A glossary providing all details of the terms used is available.
- Individual chapters for each region and function:
- National press release
- Scotland press release
- Eastern press release
- North West & Central press release
- Southern press release
- Wales & Western press release