We monitor on the quality of Network Rail's engagement with its stakeholder community.
Network Rail should be engaging with its stakeholders in a way that improves delivery for passengers and freight, and enhances value for money.
Annual assessment
The annual assessment for April 2023 to March 2024 sets out our views on the quality of Network Rail’s stakeholder engagement for the fifth year of CP6.
The report summarises our key findings on Network Rail’s stakeholder engagement at a national level and across its business units, making recommendations for improvement which apply across the entire business.
Our approach
Our CP6 approach has provided a good baseline understanding of Network Rail’s stakeholder engagement and has supported improvements in its approach. This enables our work across CP7 to be more streamlined by focusing efforts on the issues identified. In the event that substantive issues arise with Network Rail’s stakeholder engagement in CP7, we will work with it to understand and address the causes and will highlight to Network Rail areas for improvement.