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On 13 November 2024 the Secretary of State for Transport asked ORR to review train operators’ revenue protection practices. This includes the use of penalty fares and prosecutions.
We submitted our final report to the Secretary of State by 15 May 2025. The report made recommendations on areas for change and improvement.
Final report
Independent review of train operators' revenue protection practices
4 June 2025
Body
A report to the Secretary of State for Transport.
Terms of reference
Read about the purpose, scope and timeline.
Guide to the review
Find out more about our approach to the review.
Expert advisory group
Revenue Protection Review expert advisory group members.
List of questions
View questions asked in the call for evidence which closed on 31 January 2025.
Call for evidence
We sought information about rail passengers’ experiences.