Publications

Here you'll find all our publications, reports, determinations and statements. 

Buying a train ticket

19 March 2015
Information to help you understand the differences between rail tickets, why these might be important to you, and some other hints and tips.

Approach to transparency consultation

11 March 2015
Date published: 26 July 2012 Closing date: 19 October 2012 On 26 July 2012 we published a consultation on ORR's approach to transparency. We believe that transparency has a vital role to play in driving the behavioural changes necessary for industry reform, delivering better value for money and an industry that has a sharper focus on its customers. Our consultation document described why we

Other notices

12 February 2015

Content archived on 23 August 2020

Notices in accordance with Section 55(6) of the Railways Act 1993 (as amended) of the ORR's decision not to make a final order. Notice in accordance with Section 55(6) of the Railways Act 1993, as amended, of the Office of Rail Regulation's decision not to make a final order, or make or confirm a provisional order, in relation to Network Rail Infrastructure Limited's contravention of Condition 1

December 2014 engineering overruns investigation

11 February 2015
We carried out an investigation into severe disruption on 27 and 28 of December 2014 to passengers travelling into or out of King's Cross and Paddington stations. Over the two days we estimate that more than 115,000 passengers were affected in some way by this disruption.

GB rail industry financial information 2013-14

9 February 2015
GB rail industry financial information 2013-14 presents ORR's analysis of the latest financial data from train operators, Network Rail and governments. Key findings include: Passenger income was £8.2bn in 2013-14, a real terms increase of 3.5% from 2012-13. This is partly attributable to a 5.7% increase in the number of passenger journeys. Passenger income represents ticket income from passenger

Train operating companies financial statements

26 January 2015

Content archived on 2 August 2022

This page was last updated in 2014. Please visit Companies House for train operating company financial statements. As part of our efforts to increase transparency of the rail industry's finances, we have provided copies of the statutory financial statements that train operating companies have filed with Companies House. Note that due to differences in year-ends and other reasons explained in our

Review of ORR’s economic enforcement policy and penalties statement

5 December 2014

Content archived on 20 August 2020 - Superseded by Holding Network Rail to account

ORR's economic enforcement policy and penalties statement explains our policy for enforcing licences (Network Rail and industry operators). It sets out in detail what powers we have to enforce compliance with the licence. It also sets out the remedies available to us if licence holders are not compliant and how we will decide whether and when to use them.

Hand arm vibration syndrome position paper

8 October 2014
Any work involving hand-held machinery and power tools should be managed to meet the appropriate legal controls and standards to prevent the risks from hand arm vibration (HAV), focussing on alternative and safer methods of work.

Analysis of Network Rail's historic income and expenditure

29 September 2014
This analysis provides information about Network Rail's historic income, expenditure and efficiency. The information is for Great Britain and where possible England & Wales and Scotland separately. More detail about Network Rail income and expenditure can be found in its regulatory accounts, which are available on Network Rail's website. Historic expenditure OMR expenditure in Great Britain Table

Revising railway safety regulations: Railway Safety (Miscellaneous Provisions) Regulations 1997, Railway Safety Regulations 1999 and Railway Safety (Miscellaneous Amendments) Regulations 2001

8 July 2014
In 2014, as part of the Government's 'Red Tape Challenge' to reduce unnecessary secondary legislation, we consulted on our proposals to revoke the Railway Safety (Miscellaneous Provisions) Regulations 1997, Railway Safety Regulations 1999 and Railway Safety (Miscellaneous Amendments) Regulations 2001 (together ‘the current Regulations’) and replace them with a new set of regulations. The decision

Occupational health programme 2014-19: making it happen

28 April 2014
The health of its workforce is crucial to our industry’s success. It’s fundamental to running an efficient and responsible business. For an industry turning over £18bn annually and employing more than 150,000 people, the business case is pretty straightforward.

Route-level efficiency benefit sharing (REBS) mechanism

16 April 2014
The route level efficiency benefit sharing (REBS) mechanism was designed to encourage Network Rail and train operators (passenger and freight) to work together and allow both to share in Network Rail's efficiency gains or losses on an annual basis.

GB rail industry financial information 2012-13

15 April 2014
GB rail industry financial information 2012-13 presents ORR's analysis of the latest financial data from train operators, Network Rail and governments. Key findings include: Passenger income was £7.7bn in 2012-13, a real terms increase of 3.6% from 2011-12. This is partly attributable to a 2.9% increase in the number of passenger journeys. Passenger income represents ticket income from passenger

Passenger experience report

2 April 2014
A summary of the passengers’ experience of planning journeys, choosing rail, buying tickets and using its services drawing on new research into passengers’ decisions, past research into buying and travel habits.