Health and safety regulatory approach
23 September 2020
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Our health and safety regulatory approach explains what we do in regulating health and safety across the rail industry.
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Rail regulator introduces new guidance to help stop disabled passengers being stranded on their journey
23 September 2020
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The Office of Rail and Road (ORR) has today announced new safeguarding measures to improve reliability of over a million requests for passenger assistance received each year on Britain’s railways.
Consultation on Accessible Travel Policy Guidance - accessibility of rail replacement services
16 September 2020
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Consultation to revise the Accessible Travel Policy (ATP) Guidance. This aims to improve the availability of accessible vehicles for use by disabled passengers during rail disruption, and to ensure passengers know where accessible buses and coaches will be operated.
ORR updates guidance to improve disabled passengers’ experience on rail replacement services
16 September 2020
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The Office of Rail and Road’s new accessible travel guidance has been published today.
Regulator’s insistence on better passenger information drives industry change
4 September 2020
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The Office of Rail and Road (ORR) and the rail industry are working together to improve passenger information.
Inspecting the London Underground
3 September 2020
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ORR’s Transport for London (TfL) inspectors, recently ventured out to undertake a series of assurance visits by looking at London Underground’s and TfL Rail’s coronavirus planning and arrangements at stations and train crew depots.
Heritage railways react positively to improving safety and the coronavirus pandemic
1 September 2020
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The non-mainline heritage rail sector has taken steps to improve how it manages safety across its railways and has been praised by the Office of Rail and Road for how it has managed the reopening of its railways since the coronavirus pandemic.
Clearing the road for Highways England to deliver RIS2
21 August 2020
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Blog by Graham Richards, Director of Planning & Performance.
Related documents bp
18 August 2020
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This is new draft
Operator licences & exemptions
17 August 2020
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We issue licences and licence exemptions to railway operators.
Rail guidance and compliance
17 August 2020
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This section provides guidance on how to comply with various regulations, as well as guidance on obtaining access to the rail network, and applying for licences and safety certificates and authorisations.
How we help you
17 August 2020
Promoting rail competition
17 August 2020
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We work to ensure that rail markets are competitive and fair – for passengers, freight customers, railway operators and taxpayers.
Protecting rail passengers
17 August 2020
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Improving the passenger experience in areas such as compensation, retailing of train tickets and passenger accessibility.
Rail networks we regulate
17 August 2020
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We regulate Network Rail and other railway networks including the Channel Tunnel and High Speed 1.
Rail regulation
17 August 2020
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We are the economic regulator for railway infrastructure (Network Rail and HS1); the health and safety regulator for the rail industry as a whole.
Application for exemption from train protection duties: Chiltern Railway routes
13 August 2020
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Two rail companies have applied to ORR for exemption from the law which requires the provision of automatic train protection (ATP). The application relates to specific Chiltern Railways trains operating on Chiltern routes, south of Aynho Junction.
Stonehaven incident statement
13 August 2020
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Following the tragic Stonehaven incident, Network Rail has announced it is to inspect high-risk trackside slopes across Britain and the government has also asked Network Rail to review its resilience to, and management of, extreme weather.
HM Chief Inspector of Railways Stonehaven statement
12 August 2020
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HM Chief Inspector of Railways Ian Prosser CBE, said: "We are saddened by today's incident and our thoughts are with the families and friends of those affected. ORR Inspectors are on site at Stonehaven, assisting in the preliminary investigation.
Supplying us
12 August 2020
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We have obligations to be economic and efficient in our operations, and as such we need to ensure that when buying goods and services and entering into contracts we obtain value for money.
ORR careers
12 August 2020
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Our people have an exciting mix of skills, backgrounds and levels of experience.
Who we work with
12 August 2020
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As safety and economic regulator of the rail industry and monitor of National Highways, we work with rail infrastructure companies, safety organisations and the British, Scottish and Welsh governments.
What we do
12 August 2020
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We are the independent economic and safety regulator for Britain's railways and regulator of performance and efficiency on England's strategic road network.
About ORR
12 August 2020
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We protect the interests of rail and road users. We are improving the safety, value and performance of railways and roads, today and in the future.