News

Improving train performance in the North West and Central Region

12 January 2022
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The most important thing to passengers after safety is the punctuality and reliability of trains. In 2018, performance in Network Rail’s North West and Central region (NW&C) deteriorated and failed to substantially recover during 2019.

Safety on the strategic road network

7 January 2022
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Every road death or serious injury on the road network leaves a lasting effect on families, friends as well as those involved in dealing with such incidents.

Rail regulator acts to make claiming for train delays easier

15 December 2021
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Simpler ways for passengers to claim compensation for train delays have come a step closer. The Office of Rail and Road (ORR) has now finalised a new licence condition on train companies which they must comply with by next April.

Pandemic sees London’s Stratford station become top of the stops

25 November 2021
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London’s Stratford railway station recorded the most passenger entries and exits during a year that saw Britain’s passenger usage drop 78% compared with the previous year. This was the lowest level of journeys seen since at least before 1872 and is a result of the pandemic.