Publications

How we investigate incidents

19 May 2025
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When an incident or accident occurs, we receive notification in line with The Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR).

Improving assisted travel

15 May 2025
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Our Accessible Travel Policy guidance for train and station operators sets out the commitments they must include in their policies for helping older and disabled people to travel by rail.

ORR Business Plan 2025 to 2026

29 April 2025
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Our aim is to protect the interests of road and rail users, and our business plan sets out how we intend to do so.

Access charging

16 April 2025
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Access charges framework for the national rail network.