Publications

These documents are part of how we hold Network Rail to account.

We regularly commission research, working with expert agencies and the rail industry to gather feedback on passengers' experiences of accessibility, and assisted travel services.

On 29 November 2023 we opened an investigation into Network Rail’s Wales & Western region’s compliance with the Network Licence. This was because despite the delivery of planned improvement activities, the train performance levels experienced by customers continued to be below expectations.

Our responsibilities and HSE's responsibilities for enforcing asbestos laws and what those laws require.

Our decisions on amendments to contracts where Network Rail and the train operator were in agreement.

This page contains all Core Valley Lines (CVL) track access application consultations, decisions, consolidated agreements, and the CVL charging framework. It also contains information on the CVL Network Code, including details of any approved modifications to the Code, and our consultations on a network licence for the operator of the network.

The Office of Rail and Road (ORR) has completed its market study into the provision of railway station catering services.