Blog

Today we have launched ‘Know Your Rail Rights’; a campaign to better empower passengers. The campaign provides information about passengers’ rights on issues from complaints, refunds through to ticketing terms and conditions.

The Railways and Other Guided Transport Systems (Safety) Regulations 2006 – also commonly known as ROGS – are set of rules that provide the regulatory regime for rail safety, including the mainline railway, metros (including London Underground), tramways, light rail and heritage railways.

I was asked to speak at this year’s International Rail Safety Conference, on the subject of “Learning from incidents and planning change” and it was an easy decision for me, what to speak about.

Improving road safety is a global challenge. Road traffic injuries and deaths have a terrible impact on individuals and communities, and too many people still die on our road network despite it being one of the safest in the world.

Cyber security is vital to ensure critical railway systems are kept running.

We've signed the rail industry's Equality, Diversity & Inclusion Charter to champion equality, diversity and inclusion in the UK railway industry.

Each year ORR publishes statistics on the average age of rolling stock for each rail operator in Great Britain.

This year has brought many new challenges for disabled and older passengers travelling by rail, adding to those that they may have already faced.

The UK Statistics Authority’s 5-year strategy is called “Statistics for the Public Good”. This seems particularly relevant at a time when we’re surrounded by statistics and it is more important than ever before to know what information you can trust.

Since 2010, the rail industry has been at the forefront of promoting good mental health and wellbeing, while also supporting the Samaritans in its work.