Rail passengers

The law and our duties

3 November 2021
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We operate within the framework set by legislation, and we are accountable through Parliament and the courts.

Responses to RAIB reports 2012

2 November 2021
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Our responses to the Rail Accident Investigation Branch (RAIB) in relation to their recommendations published in 2012.

Passenger information

25 June 2021
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We ensure train companies provide accurate and timely information, particularly during disruption. We also investigate timetabling issues.

Level crossings

15 June 2021
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The Office of Rail and Road is the enforcing authority for level crossings in Great Britain.