Competition in the supply chains which support Great Britain’s railway services is essential if passengers and taxpayers are to receive a high-quality service at an efficient cost.
We have asked that Network Rail, train and station operators work together under the governance structure of the Rail Delivery Group (RDG) Board to publish a Passenger Information Improvement Plan.
We regulate access to stations by approving new station access agreements and amendments to existing station access agreements in accordance with the provisions set out under the Railways Act 1993.