People or organisations responsible for the maintenance of rail vehicles on the mainline railway are known as Entities in Charge of Maintenance (ECMs). This page gives an overview of the requirements for ECMs. It has been updated to reflect the legislative requirements following the UK’s exit from the EU.
Competition in the supply chains which support Great Britain’s railway services is essential if passengers and taxpayers are to receive a high-quality service at an efficient cost.
We carried out a market study into automatic ticket gates (ATGs) and ticket vending machines (TVMs) to review how the markets are working and to ensure the market conditions facilitate competition and innovation.
Train operators in Great Britain must provide appropriate, accurate and timely information as a licence condition, condition 4 of the Passenger Licence and GB Statement of National Regulatory Provisions.
We have asked that Network Rail, train and station operators work together under the governance structure of the Rail Delivery Group (RDG) Board to publish a Passenger Information Improvement Plan.