Connection contracts
27 March 2023
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This page contains the application form, model contracts, general approval and information relating to connection contracts.
The media
Pre-cancellation issues continue as new data shows almost a quarter of all TransPennine Express trains cancelled
17 March 2023
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Statistics published today by the Office of Rail and Road show that for the four weeks between 5 February and 4 March, TransPennine Express’ cancellation score worsened from 7.2% to 23.8% when adjusted to include pre-cancellations due to a shortage of available train crew.
Regulator’s latest statistics confirm worsening train reliability
2 March 2023
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The rail regulator’s latest official statistics show that for the quarter October to December 2022, Britain’s railways saw 4.5% of all planned trains cancelled, the highest since the record began in 2014*.
Licences by company F - J
1 March 2023
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Railway licences for companies listed F – J.
Office of Rail and Road March 2023 newsletter
28 February 2023
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Office of Rail and Road March 2023 newsletter
Licence exemptions by company E-K
27 February 2023
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This section lists railway licence exemptions for companies E – K.
Rail regulator welcomes improved timetable recovery plan from Avanti
10 February 2023
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The Office of Rail and Road has secured key improvements to how Avanti passengers plan and book their journeys.
Complaints Code of Practice
2 February 2023
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Consultation on replacing our current guidance on complaints handling procedures for licence holders with a new Complaints Code of Practice (CoP).
Office of Rail and Road February 2023 newsletter
31 January 2023
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Office of Rail and Road February 2023 newsletter
Initial consultation on periodic review of HS1 Ltd 2024 (PR24)
31 January 2023
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Sought views on ORR's proposed process, timescales and approach to the next periodic review of HS1 Ltd: periodic review 2024 (PR24).