Press releases
Media centre
Here you can read press releases and statements. You can also catch up on our blogs, podcasts and newsletters (sign-up to our newsletter), which feature many interesting topics for road and rail users and professionals.
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Press releasesORR calls for all train companies to implement automatic passenger information notifications
30 January 2023-
Press releases
Rail regulator calls for improvement after Avanti’s timetable recovery plan stalls
24 January 2023 
Press releasesNew Complaints Code of Practice for train and station operators seeking final consent
10 October 2022
Press releasesRail regulator’s review could reduce costly ticket refund admin fees
16 February 2022
Press releasesTrain operators kept passengers well informed during ‘cracks issue’, regulator finds
25 June 2021
Press releasesRail regulator’s review prompts industry action on website accessibility and passenger information
6 April 2021
Press releasesTens of thousands of railway staff trained in understanding disabled people’s needs
2 March 2021-
Press releases
New rail and road podcast puts spotlight on passenger rail accessibility progress
15 December 2020 
Press releasesTrain Companies must do more to keep passengers informed about timetables
22 October 2020
Press releasesRegulator’s insistence on better passenger information drives industry change
4 September 2020
