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Our enforcement activities
18 July 2024
Register of Authorised Types of railway Vehicles
16 July 2024
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This page lists vehicles registered on the UK Register of Authorised Types of railway Vehicles (the UK Register), kept by ORR.
Consumer Expert Panel
16 July 2024
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Our Consumer Expert Panel provides independent advice to help us fulfil our vision of making the rail industry better for current and future consumers.
Passenger information
15 July 2024
Annual rail consumer report 2023 to 2024
11 July 2024
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Covering the period from 1 April 2023 to 31 March 2024.
ORR research into accessibility
11 July 2024
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We regularly commission research, working with expert agencies and the rail industry to gather feedback on passengers' experiences of accessibility, and assisted travel services.
Annual rail consumer reports
11 July 2024
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Our annual reports focusing on the performance of train operators and Network Rail in the consumer areas we regulate.
Our consumer role
11 July 2024
Ticket retailing and passenger rights
11 July 2024
Accessible travel
11 July 2024
Complaints and compensation
11 July 2024
The Rail Ombudsman
11 July 2024
The Rail and Road Pod Episode 23: Chief Inspectors of Railways special edition
10 July 2024
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Ian Prosser reviews the successes and challenges during his time as HM Chief Inspector of Railways and offers advice to his successor Richard Hines, who also shares what he expects to achieve in his new role.
Goal Setting Principles for Railway Health and Safety: Draft Appendix for operation of passenger trains in Unattended Train Operation configuration
8 July 2024
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A proposal to include an appendix to the Goal Setting Principles for Railway Health and Safety setting out additional factors to be considered for operation of passenger trains in GOA4, Unattended Train Operation configuration.
Asbestos
5 July 2024
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Our responsibilities and HSE's responsibilities for enforcing asbestos laws and what those laws require.
Periodic review 2023 publications
30 May 2024
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All our PR23 publications, including consultations, notices and reports will be added to this page during the review.
Privacy notice
20 May 2024
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We respect your right to privacy. This privacy notice sets out details about the way the Office of Rail and Road (ORR) processes personal data that we collect from and about you and how we may use your information in accordance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.
Our review of how railway licence holders are protecting the environment
16 May 2024
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As the rail regulator, we have legal duties to contribute to sustainable development, and to consider the railway’s effect on the environment. One of the ways we make sure operators are protecting the environment is through our role in licencing the railway, with a specific environment condition in all railway licences.
The environment, sustainable development and rail
16 May 2024
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Our approach to environment and sustainable development through our regulatory activities of the national rail network.
New ORR guidance to support the rollout of latest safety technology
9 May 2024
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We have published new guidance on the application of rail safety regulations to train protection systems, which will support duty holders understand their obligations as they migrate to modern signalling systems.
Regulatory accounting guidelines
8 May 2024
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Network Rail’s regulatory accounts provide information on Network Rail’s financial performance on a regulatory basis.
Apprenticeships
8 May 2024
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If you want to get a skill for life, ORR apprenticeships could be the right career path for you.
Train protection systems
8 May 2024
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Train protection is equipment fitted to trains and the track that can reduce risks from signals passed at danger (SPADs) and over-speeding.