Rail

Improving assisted travel

7 November 2024
Our Accessible Travel Policy guidance for train and station operators sets out the commitments they must include in their policies for helping older and disabled people to travel by rail.

Rail compensation

6 November 2024
When passengers are delayed beyond a certain length of time they become entitled to claim compensation, regardless of whether the company they are travelling with is responsible for the delay they have experienced.

Whistleblowing to ORR

31 October 2024
Information on how to make a whistleblowing disclosure to the Office of Rail and Road.

Network Rail access

30 October 2024
If a railway operator wants to access the Network Rail’s infrastructure, they have to apply to us for a track access agreement with Network Rail.

ORR: Register of Interests

11 October 2024
The register of interests of ORR Board and Executive team members is reviewed annually and updated each time an individual's interests change.
Subscribe to Rail