Office of Rail and Road April 2025 newsletter
31 March 2025
Rail
Rail regulator says some capacity can be made available at Eurostar depot
31 March 2025
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The Office of Rail and Road (ORR) says Eurostar’s London depot would be able if required to accommodate additional trains, following its receipt of an independent report it commissioned to investigate the matter. The report, published today, assessed the capacity at the operator’s Temple Mills International facility.
Access projects, policy documents and statements
31 March 2025
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This page contains details of current projects, policy documents and statements regarding access to the rail network.
Core complaints data
28 March 2025
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We are responsible for the collection, monitoring and publication of rail customer complaints.
Government Procurement Card (GPC) figures
25 March 2025
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Corporate card details for transactions in excess of £500.
Complaints handling procedures
19 March 2025
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Information on complaints handling procedures for train and station operators.
Health and safety prosecutions
18 March 2025
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Details of ORR health and safety prosecutions resulting in conviction since 1 April 2006.
Productivity on Great Britain’s railways
18 March 2025
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Productivity matters. It is a major driver of growth and value – and rail is no different.
Rail Regulator sets out key recommendations for assessing costs and benefits of health and safety interventions
17 March 2025
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The regulator has today published 10 recommendations to help improve how the rail industry makes health and safety interventions effectively and efficiently on the rail network.
Railway Industry Health and Safety Advisory Committee
11 March 2025
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The Railway Industry Health and Safety Advisory Committee (RIHSAC) provides advice on railway health and safety and comments on proposed new regulations and guidance.