Market monitoring

Supply of ticketing equipment and systems

3 October 2017
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Date published: 4 October 2017 Closing date: 31 January 2018 We have completed the substantive phase of our review into the market for the supply of ticketing equipment and systems. Our review included looking at the supply of ticket vending machines (TVMs), ticket issuing systems (TIS), and, ticket gates. Our review considered whether any structural or conduct related issues in the markets for

Retail market review conclusions

7 September 2015
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ORR’s Retail Market Review focused on who sells tickets, what tickets are sold, where and how tickets are sold, and the ticket format. We considered this from the point of view of the industry rules and practices that govern how all retailers (train operating companies (TOCs) and third party retailers) sell tickets.

Passenger rolling stock market study

14 January 2014
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Market study with a view to deciding whether or not to make a market investigation reference to the Competition Commission re passenger rolling stock leasing market(s in 2006. On 28 June 2006, we received a detailed submission (the Complaint) from the Department for Transport (DfT) requesting us to refer the passenger rolling stock leasing market(s) to the Competition Commission (CC) for

Taxi access to railway stations market study

14 January 2014
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We carried out a research study to find out whether the permits used by railway station operators to control taxi access to their stations were having a detrimental effect upon either passengers or competition. We looked at both of the main types of station 'taxis'. The first of these two types are 'hackney carriages' which are available for immediate hire at a rank or through being hailed in the

Contestable services market study

14 January 2014
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We conducted a phase 1 study of the market for contestable services offered to third party project promoters at the end of 2008, following concerns raised by stakeholders in the course of various ORR consultations and in discussions with ORR. In the context of facilitating third party investment in the railways, the purpose of this study was to consider the provision of contestable services in

General liability insurance in the rail industry market study

14 January 2014
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We undertook a phase 1 market study of general liability insurance for the rail industry in 2006 as part of the wider review of insurance conducted by ORR's licensing team. The scope of the study was to make an assessment of whether the market(s) for the provision of rail liability insurance was/were functioning effectively, including the identification of any features or combination of features