Complaints regarding health and safety can be sent to our Public Correspondence Team. They will then be forwarded to the relevant railway safety team.
If you are a railway company employee and have a health and safety complaint that has not been successful with your manager, with the unions or with CIRAS, you may contact us and we will forward your complaint to the appropriate railway safety team. Your confidentiality will be protected, if that is what you want.
You can find more information on ORR's whistleblowing process.