Rail investigations

ORR requires action by Network Rail over timetabling failures

27 July 2018
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The Office of Rail and Road (ORR) has required Network Rail to take four actions immediately to improve services for passengers after an investigation found systemic failings in the company's general management of timetable changes. This contributed to massive disruption in May for many passengers.

December 2014 engineering overruns investigation

11 February 2015
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We carried out an investigation into severe disruption on 27 and 28 of December 2014 to passengers travelling into or out of King's Cross and Paddington stations. Over the two days we estimate that more than 115,000 passengers were affected in some way by this disruption.