Rail investigations

ORR requires action by Network Rail over timetabling failures

27 July 2018
The Office of Rail and Road (ORR) has required Network Rail to take four actions immediately to improve services for passengers after an investigation found systemic failings in the company's general management of timetable changes. This contributed to massive disruption in May for many passengers.

ORR investigation finds Network Rail in breach of licence in 2014-15

Content archived on 27 February 2024

10 August 2015
The Office of Rail and Road (ORR) today published its findings and analysis from an investigation into Network Rail's performance delivery to Southern, Govia Thameslink (GTR) and in Scotland in 2014-15, which found that Network Rail breached its licence.

December 2014 engineering overruns investigation

11 February 2015
We carried out an investigation into severe disruption on 27 and 28 of December 2014 to passengers travelling into or out of King's Cross and Paddington stations. Over the two days we estimate that more than 115,000 passengers were affected in some way by this disruption.