Improvement notices 2023


This page contains details of improvement notices issued in 2023.

Copies of the notices can be found on our public register.

Notice issued to Strathspey Railway Company Limited on 17 October 2023

  • Issue date: 17 October 2023 
  • Compliance date: 31 January 2024
  • Status: Complied
  • Public register ID: I/20231017/SDB/01


Strathspey Railway Company Limited have failed to ensure the safety of staff, volunteers, passengers and other persons affected by their undertaking, so far as is reasonably practicable, in that they failed to effectively manage the risk arising from a change to their standard operating practices during a special event, namely operation of the locomotive 'Flying  Scotsman', including differences in the characteristics of the locomotive used and the management of access to the driving cab.

Notice issued to Network Rail Infrastructure Ltd on 26 September 2023 

  • Issue date: 26 September 2023 
  • Compliance date: 21 November 2023, extended to 15 December 2023
  • Status: Complied
  • Public register ID: I/NWM/20230926/03


Network Rail have failed to implement, so far as is reasonably practicable, effective measures to prevent risks to health and safety of passengers (and other persons at the station) during passenger surges and overcrowding events at London Euston Station.

ORR has agreed with Network Rail to a short timescale extension to the Improvement Notice which allows the company to put the necessary control measures in place.

Notice issued to Tanfield Railway Company Limited on 11 April 2023 

  • Issue date: 11 April 2023 
  • Compliance date: 23 June 2023 
  • Status: Complied
  • Public register ID: 1/20230411/SDB/01


Tanfield Railway Company have failed to ensure, so far as is reasonably practicable, that persons employed by them and any other person affected by their undertaking, are not exposed to risks to their health and safety, in that they have failed to undertake a suitable and sufficient assessment of the risks associated with the use of the recently refurbished locomotive shed at Marley Hill, including work undertaken at height. 

Notice issued to Transport for Wales Rail Limited on 17 March 2023

  • Issue date: 17 March 2023 
  • Compliance date: 17 September 2023 
  • Status: Complied
  • Public register ID: l/ RJB/17032023/ROGS19


Transport for Wales Limited as the Train Operator have failed to ensure so far as is reasonably practicable that passengers and employees are not exposed to the risk of harm. Three fires have occurred within a one month period between February and March 2023 onboard class 175 trains whilst in passenger service. The operator has failed to implement effective arrangements for the organisation, control and monitoring for the maintenance of the class 175 fleet needed to ensure the safe operation of the transport system.