Content archived on 18 April 2024
London Waterloo remains the most used station in Britain clocking over 99 million passenger entries and exits last year – an increase of 0.7m (or 1%) compared to 2013-14.
The report for estimates of station usage across Britain for the period April 2014 – March 2015 also shows that:
- The total number of entries and exits at stations across Britain in 2014-15 increased by over 119m – a 4.5% rise compared to the year before.
- There has only been one change to the list of top 10 stations most used stations this year, Stratford Station entered the list with over 30 million passenger entries and exits – a 17.4% jump compared to 2013-14.
- Nine of the top 10 stations were located in London. Birmingham New Street was the only station located outside London.
Top 10 most used stations in England, Scotland and Wales based on estimated entries and exits for 2014-15:
| Station | 2014-15 entries & exits | 2013-14 entries & exits | % change | GB rank 2013-14 |
|---|---|---|---|---|
| Waterloo | 99,201,604 | 98,442,742 | 0.8% | 1 |
| Victoria | 85,337,996 | 81,356,330 | 4.9% | 2 |
| Liverpool Street | 63,631,246 | 63,004,002 | 1.0% | 3 |
| London Bridge | 49,517,854 | 56,442,044 | -12.3% | 4 |
| Charing Cross | 42,978,890 | 40,170,074 | 7.0% | 6 |
| Euston | 42,952,298 | 41,911,706 | 2.5% | 5 |
| Paddington | 35,724,684 | 35,093,628 | 1.8% | 7 |
| Birmingham New Street | 35,312,788 | 34,748,984 | 1.6% | 8 |
| King's Cross | 31,346,862 | 29,833,456 | 5.1% | 9 |
| Stratford | 30,974,204 | 26,377,506 | 17.4% | 12 |
To view the full station usage dataset and accompanying report, see: https://orr.gov.uk/statistics/published-stats/station-usage-estimates
ORR will host a live Twitter Q&A with a senior data analyst on Wednesday, 16 December between 11:00am and 12:00. Send us your questions @railregulation on methodology, improvements to the data quality or ORR's wider statistical work using #stationusage
Notes to editors
- The Office of Rail and Road is accountable to Parliament. It is the independent economic and safety rail regulator for Great Britain and the independent strategic roads monitor for England.
- The Estimates of Station Usage statistics consist of the total numbers of people:
- Travelling from or to the station (entries and exits); and
- Interchanging at the station (interchanges)
- Additional information includes geographical location, ticket type and changes from the previous year.
- Figures are based on ticket sales data recorded in rail industry systems.
- There are a number of limitations of the Estimates of Station Usage:
- Certain train operators, primarily Eurostar and Heathrow Express, are not included in rail industry systems. Therefore, travel using these operators’ tickets is not included in the estimates of station usage.
- A number of improvements to the methodology have been implemented over recent years. These changes should be taken into account when considering changes in usage between years, as it may be a result of improved methodology, rather than reflecting an actual change in demand at the station.
- More information about the impact of these limitations can be found in the Methodological Report on the ORR website.
- The figures are presented in alphabetical order according to station name but can be reordered by a variety of categories – e.g. number of passenger entries and exits, country or region, county or unitary authority. Guidance notes on how to filter the data are available within the Excel spreadsheet.
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