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Review of Network Rail's performance delivery to South Western Railway services
5 July 2018
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This report details the findings of our review of Network Rail’s delivery of performance to South Western Railway to establish if it has a sustained commitment to drive performance improvements.
Consents for condition 16 of Network Rail's network licence - financial ring-fence
20 May 2025
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A list of consents granted or denied since the modification to Condition 16 (financial ring-fence) on 18 Nov 2002.
Annex C: Network Rail’s ten largest efficiency initiatives in Year 2 of CP7
30 September 2026
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Annual efficiency and finance assessment of Network Rail 2026
Regulator recognises external challenges but calls on Network Rail to do more to help improve passenger and freight train performance
2 November 2022
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The Office of Rail and Road (ORR) has published its assessment of Network Rail’s delivery of train service performance.
ORR’s assessment of Network Rail Scotland shows train service performance was mixed and its annual efficiency target was missed
20 July 2022
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The Office of Rail and Road’s (ORR) annual assessment of Network Rail Scotland (April 2021 to March 2022) shows it has been a challenging year for the region with missed efficiency targets and mixed train service performance.
ORR report shows Network Rail exceeded planned efficiency improvements and new employment study focuses in on pay and reward
6 October 2022
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The Office of Rail and Road (ORR) has today published its annual assessment of Network Rail’s efficiency and wider financial performance for 2021-2022, alongside the findings of a review into employment costs in the rail industry.
Regulator’s report shows rail industry continues recovery from the pandemic with increased fares revenue and reduced government support
28 November 2023
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The Office of Rail and Road (ORR) has today published its annual Rail Industry Finance (UK) statistical report.
ORR report shows satisfaction with assisted rail travel remains unchanged as it sets out new operator rating system
11 July 2025
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The Office of Rail and Road’s latest survey shows once again there remain too many instances of passengers not receiving the help they had booked. As part of the regulator’s priorities for the coming year, it will benchmark and rate each operator on its delivery of passenger assistance to better target interventions.
ORR investigation of Network Rail’s Wales & Western region’s compliance with the network licence
1 June 2026
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On 29 November 2023 we opened an investigation into Network Rail’s Wales & Western region’s compliance with the Network Licence. This was because despite the delivery of planned improvement activities, the train performance levels experienced by customers continued to be below expectations.
Consultation on ORR’s approach to assessing the quality of Network Rail’s stakeholder engagement in CP6
27 March 2019
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Consultation and outcome of proposed changes to assessing the quality of Network Rail's stakeholder engagement in CP6
ORR finds Britain’s rail industry responded well to COVID-19 but calls for more action on drainage, structures and track worker safety
13 July 2021
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The Office of Rail and Road (ORR) has today published its 2020-21 annual assessments of rail safety in Great Britain and of Network Rail’s performance.
Consultation on our approach for assessing Network Rail's efficiency and wider financial performance in CP6
12 June 2018
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Overview Good quality financial information is important for effective regulation as it helps to ensure that the interests of customers and funders are properly protected. Network Rail's regulatory financial statements are the primary sources of information about the company's financial performance. We recently consulted on how we should assess Network Rail's efficiency and financial performance
Passenger rolling stock: why has average age decreased?
11 October 2024
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We explain what factors influence changes in the average age of rolling stock.