News

Tomorrow (17 January 2015) is Disabled Access Day. The day is all about people getting out and about and visiting new places – and it provides a good opportunity to highlight ORR's current work with passengers, the rail industry and developers to help improve rail services for disabled passengers.

The Office of Rail Regulation (ORR) is today urging all passengers who have been affected by significant travel disruption to claim the compensation they are entitled to.

ORR chief executive Richard Price explains what the regulator is doing over the winter period to ensure minimal disruptions to passengers.

The Office of Rail Regulation (ORR) today published the latest Network Rail performance data and analysis for Scotland covering April-October 2014.

The Office of Rail Regulation (ORR) today published the latest Network Rail performance data and analysis covering April-October 2014.

The impact of social media, Peter Moran and Sneha Patel, ORR information and analysis team.

Former First Capital Connect train driver, Scott Walford, has received a three-month suspended prison sentence and been ordered to pay costs of £500, after he ignored warnings and safety systems on the Cambridge to London train he was driving – placing passengers and staff on board in great danger. On 7 November, Mr Walford pleaded guilty following a prosecution brought by the Office of Rail

Tom Wake – ORR's principal inspector, Network Rail - South East

BAM Nuttall Ltd has been fined £140,000 and ordered to pay costs of £42,700 following a prosecution by the Office of Rail Regulation (ORR). The company pleaded guilty to breaching health and safety law in December 2010, during the replacement of a South London railway bridge, and causing a construction worker to suffer life changing injuries.

Improvements in technology are changing the way passengers buy their rail tickets and the form of the ticket itself is changing rapidly. Ticket offices remain popular but rail passengers are now making greater use of the internet and ticket vending machines to buy tickets. They have greater choice and more convenient forms of tickets, with smart ticketing and mobile ticketing. They are also buying