Office of Rail and Road May 2024 newsletter
3 May 2024
Rail
Regulator publishes new track access dashboard to hold industry to account on efficient use of the rail network
2 May 2024
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Today the Office of Rail and Road (ORR) has published for the first time, the track access dashboard, an overview of how passenger and freight train operators are using the capacity available across the UK rail network (access rights) and how effectively the rail industry is meeting timetabling timescales.
Diversity and inclusion
1 May 2024
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We're committed to the principles of diversity and equality: both as an employer, and as a safety and economic regulator.
On track for a green future: ORR’s environmental role
22 April 2024
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Today is Earth Day, an annual event to demonstrate support for environmental protection.
Regulator calls on rail operators to improve complaints processes and redress provision for disabled passengers
18 April 2024
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The Office of Rail and Road’s report, published today, finds some disabled passengers have experienced accessibility difficulties with the rail complaints process. There is also a lack of awareness of how to seek redress for booked assistance failures.
Vacancies
15 April 2024
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View and apply for current vacancies at the Office of Rail and Road.
ORR gives approval for enhancements at Dore & Totley station
9 April 2024
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The Office of Rail and Road (ORR) has authorised significant enhancements at Dore & Totley railway station in Sheffield.
Office of Rail and Road April 2024 newsletter
4 April 2024
Periodic review 2023 (PR23)
4 April 2024
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Information about the 2023 periodic review (PR23) of Network Rail's outputs and funding for control period 7.
Rail regulator’s review leads to 50% reduction in maximum fees for ticket refunds
28 March 2024
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New rules will mean that from 2 April the maximum fee that train operators and ticket retailers can charge when an unused rail ticket is refunded will be reduced from £10 to £5.