Rail professionals

Retail Code of Practice

9 October 2026
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Seeks feedback on the draft Retail Code of Practice which will provide safeguards in the rail retail market in connection with GBR’s integrated role as both operator of industry-wide retail systems and rail ticket retailer.

The Retail Code of Practice for GBR

7 October 2026
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We are creating a Retail Code of Practice that will apply to GBR in its future role managing market-wide retail systems while also operating as an online ticket retailer. This new framework will support the Government’s objective of ensuring a fair and open online ticket retailing market.

Preparing for the future access and licensing regimes

7 October 2026
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We are developing our approach to carrying out our future access appeals role. We are preparing for the changes needed to licences and access arrangements for parties outside GBR that will remain subject to our licensing and access regulation.