Rail professionals

We regularly commission research, working with expert agencies and the rail industry to gather feedback on passengers' experiences of accessibility, and assisted travel services.

Our annual reports focusing on the performance of train operators and Network Rail in the consumer areas we regulate.

This page contains notices of consent issued since 2020.

Passenger train and station operators have information obligations in their licences.

All documents related to competing applications received from freight operators.

All documents related to competing applications received from passenger operators.

This page contains depot access applications and decisions made under sections 17 or 22A of the Railways Act 1993.

Information on how competing and complex applications for the December 2024, May 2025 and December 2025 timetable changes will be considered.

Our decisions on new contracts where Network Rail and the train operator could not reach agreement.