Researchers

This consultation seeks feedback on updating the Holding Network Rail to Account policy for control period 7.

Notice of statutory consultations on changes to modify the Complaints Handling obligations in the rail licences and Statement of National Regulatory Provisions (SNRPs).

Consultation on replacing our current guidance on complaints handling procedures for licence holders with a new Complaints Code of Practice (CoP).

Sought views on ORR's proposed process, timescales and approach to the next periodic review of HS1 Ltd: periodic review 2024 (PR24).