Researchers

ORR review reveals urgent need for reform in rail fare enforcement

4 June 2025

The rail regulator (the Office of Rail and Road) is recommending improvements to how the rail industry handles revenue protection, making it more consistent, fairer and effective after concerns were raised about how rules are enforced.

Office of Rail and Road June 2025 newsletter

30 May 2025

Consultation on Accessible Travel Policy (ATP) Guidance redress requirements

30 May 2025

We are seeking views on our proposal to amend our Accessible Travel Policy (ATP) Guidance to require all operators to determine redress for failed assistance where it has not been delivered as booked on a case-by-case basis. We are also inviting comments on any other matters in the ATP Guidance that relate to the redress requirements.

Improving assisted travel

15 May 2025

Our Accessible Travel Policy guidance for train and station operators sets out the commitments they must include in their policies for helping older and disabled people to travel by rail.

Office of Rail and Road May 2025 newsletter

30 April 2025

Human Factors and Ergonomics

25 April 2025

The Human Factors discipline considers the factors that affect human performance.

Rail Network Investment Framework Deep Dive 2025

24 April 2025

This work will support government plans to boost investment and drive economic growth across the UK.

Access charging

16 April 2025

Access charges framework for the national rail network.

Office of Rail and Road April 2025 newsletter

31 March 2025

Assessing the costs and benefits of health and safety interventions in rail

17 March 2025

As the combined safety and economic regulator for Britain’s railway, we reviewed how costs and benefits are assessed for safety initiatives, and whether reasonable practicability is systematically tested by dutyholders.

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