In May 2018, a new timetable was introduced for large parts of the UK’s railway network. This caused major disruption to services for passengers, especially in the North of England and in the South East.
The Office of Rail and Road (ORR), chaired by Stephen Glaister, has today published its interim Inquiry report into what caused the May 2018 timetable disruption, which led to passengers enduring delays and cancellations as they could not predict how long a journey may take, or even if it was possible to travel.
The Office of Rail and Road (ORR) has required Network Rail to take four actions immediately to improve services for passengers after an investigation found systemic failings in the company's general management of timetable changes. This contributed to massive disruption in May for many passengers.
Dame Deirdre Hutton, Mike Brown MVO, Anne Heal and Michael Beswick have been appointed as the expert panel of advisers for the Office of Rail and Road (ORR) Inquiry into the widespread disruption suffered on the railway after the introduction of the May 2018 timetable.