Station and platform safety
14 January 2014
Body
Information and advice for passengers on station safety issues such as platform gaps and stepping distances.
Consumer
Amending licences to give passengers the information they need to plan and make journeys
13 January 2014
Content archived on 31 May 2025
Body
We have received a very varied response to our consultation on proposals to clarify and consolidate accountability for providing passenger information in licences.
Information you must receive about your train journey
6 December 2013
Service disruption
6 December 2013
Body
Information about who to contact if your train service is disrupted and the different types of train service disruption.
Station car park charges
6 December 2013
Fares and penalty fares
6 December 2013
Body
Some fares are regulated by government, who controls their price, while others are not, and train operators are free to set them.
Real time train information - findings from our review
28 February 2013
Content archived on 31 May 2025
Body
This consultation reported on the the findings of our review of National Rail Enquiries' (NRE) voluntary code of practice (the code), which governs how NRE deals with applications for access to its real time train information (RTTI) database ('Darwin').