Network Rail's network licence includes a condition providing for independent experts (reporters) to be appointed by the network operator (Network Rail), to provide ORR with advice on different aspects of Network Rail’s performance.
Those that use the railway rely on both Network Rail and train operators to run a punctual and reliable train service. Our remit is to ensure that Network Rail is doing all that is reasonably practicable to deliver its contribution.
In the third and final part of its mid-year report on Network Rail, the Office of Rail and Road (ORR) praises the company for making a positive contribution to keeping the railway open for business and running punctually, despite the challenges of the pandemic.
This document is part of how we hold Network Rail to account. It sets out how well we think Network Rail, including its regions and functions, is doing in providing services to its customers and funders and highlights any areas of concern.