Monitoring Network Rail’s performance

The Office of Rail and Road’s annual assessment of how Network Rail engages with its stakeholders shows a strong performance in the past year, but overall satisfaction has dipped slightly.

The Office of Rail and Road’s (ORR) annual assessment of Network Rail finds the company has continued to deliver its planned efficiencies in 2021/22 but warns it must carefully manage its financial risks, particularly in the context of rising inflation.

The Office of Rail and Road’s (ORR) annual assessment of Network Rail Scotland (April 2021 to March 2022) shows it has been a challenging year for the region with missed efficiency targets and mixed train service performance.

The Office of Rail and Road’s (ORR) annual assessment of Network Rail’s Eastern region finds that it delivered £251 million of efficiency improvements in the year (April 2021 to March 2022), which was ahead of its £232 million target.

The Office of Rail and Road’s (ORR) annual assessment of Network Rail’s North West and Central region finds that it was Network Rail’s top performing region for the year (April 2021 to March 2022), having retained much of the train performance gain achieved during the pandemic and having delivered its planned efficiencies.

The Office of Rail and Road’s (ORR) annual assessment of Network Rail’s Southern region (April 2021 to March 2022) finds that passenger train performance declined from the previous year’s peak, but it remained better than pre-pandemic levels.

The Office of Rail and Road’s annual assessment of Network Rail’s Wales and Western region has found that passenger train service performance declined considerably and raises concerns about the performance of the Wales route during the year (April 2021 to March 2022).

The Office of Rail and Road (ORR) has set out its view on actions needed for the West Coast Main Line (WCML) and East Coast Main Line (ECML) after their major timetable projects reached crucial decision-making points.