Retail market review for selling tickets


The purpose of the review is to consider how current regulation and industry arrangements and practices within the retail market are facilitating choice and, in particular, promoting investment and innovation in the best interest of passengers.

Stakeholder workshop

ORR's stakeholder workshop for the review of the rail retail market took place on 8 May 2014. The note and presentation slides below summarise the main points of discussion.


Date published: 19 February 2014
Closing date: 21 March 2014

The call for evidence sought stakeholders' views on our initial thinking on the scope and approach of the review.

Consultation letter: Retail market review for selling tickets – call for evidence
19 February 2014