The most important thing to passengers after safety is the punctuality and reliability of trains. In 2018, performance in Network Rail’s North West and Central region (NW&C) deteriorated and failed to substantially recover during 2019.
Every road death or serious injury on the road network leaves a lasting effect on families, friends as well as those involved in dealing with such incidents.
Train passenger journeys across Britain’s railway in the summer increased by more than a third (36%) in July to September 2021, with 248 million people travelling by rail compared to 182 million in the first quarter of 2021-22.
Simpler ways for passengers to claim compensation for train delays have come a step closer. The Office of Rail and Road (ORR) has now finalised a new licence condition on train companies which they must comply with by next April.
The Office of Rail and Road (ORR) is increasing its scrutiny of future road funding for the strategic road network as plans are drawn up for the third road investment strategy (RIS3).
We have received licence holder consent for the new licence condition on delay compensation. We have therefore published notification of this licence change, which will come into force on the 1 April 2022.
London’s Stratford railway station recorded the most passenger entries and exits during a year that saw Britain’s passenger usage drop 78% compared with the previous year. This was the lowest level of journeys seen since at least before 1872 and is a result of the pandemic.
The Office of Rail and Road (ORR) is calling for Network Rail to take action to retain a railway which more reflects the train service performance improvements seen over the pandemic, as more passengers return to the railway.
The current signalling market in Great Britain is valued at £800-900 million per year. As Britain’s railway infrastructure undergoes one of the most significant modernisation programmes in its history as it increasingly adopts digital technology, the market is expected to expand significantly. For change on this scale to be delivered affordably, Network Rail as the main buyer of signalling systems
This section contains decisions we have made since 2020. For older decisions, please see our decisions library. All approved agreements and subsequently approved amendments to track access decisions are held on our public register.
The Office of Rail and Road has today (29 October) published updated guidance to key railway safety regulations following a review of how the guidelines work in practice for railway companies.
In this consultation, part of ORR's periodic review 2023 (PR23) programme, we present initial proposals for reform of Network Rail’s train performance regime.