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Know your rail rights campaign

17 December 2020
Today we have launched ‘Know Your Rail Rights’; a campaign to better empower passengers. The campaign provides information about passengers’ rights on issues from complaints, refunds through to ticketing terms and conditions.

ORR comment on rail reform consultation

10 June 2022
The Department for Transport has published its consultation on the legislative changes needed for its widescale rail reform, as set out in the Williams-Shapps Plan for Rail.

What rail employers need to do

13 January 2014
Information on what rail employers need to do to adopt an organisational approach to preventing work-related stress.

‘Evolution, not revolution for rail health and safety’

6 August 2024
In ORR's latest Annual Rail Health and Safety report, Richard Hines, the new HM Chief Inspector of Railways, says the industry cannot afford to be complacent when faced with the effects of climate change, an increased reliance on maintaining existing infrastructure rather than replacement, and a period of significant change through reform.

Expanding ORR’s rail environment data

20 December 2024
Each year, ORR publishes statistics on annual energy use and estimated emissions for passenger and freight trains in Great Britain. This is based on their electricity and diesel traction consumption – the energy used to power passenger and freight trains.