News

The Office of Rail and Road (ORR) has made it mandatory for all rail operators to assess redress claims from passengers whose booked assistance failed, on a case-by-case basis. The change is detailed in an update to the regulator’s Accessible Travel Policy (ATP) Guidance.

Rail regulator, the Office of Rail and Road (ORR), today published new streamlined guidance for rail investors, to make it easier for third party investment to take place in rail infrastructure, contributing to economic growth.

ORR holds National Highways to account for its performance against targets that are set by government.

Great Western Railway (GWR) has today been fined £1 million and ordered to pay more than £78,000 in costs after pleading guilty to breaches of health and safety law, following an investigation and prosecution by the Office of Rail and Road (ORR).

Can a company become more efficient, while also reporting financial underperformance?

The Office of Rail and Road (ORR) has today welcomed the progress made by industry towards the recommendations it set out as part of joint work with the Rail Safety and Standards Board (RSSB) and Network Rail to improve health and safety decision making.

The Office of Rail and Road (ORR) has authorised significant upgrades to Newquay station in Cornwall. The station’s second platform has been reintroduced, and the project is part of a wider scheme to allow coast-to-coast services to operate, including the introduction of a new train passing loop at Goss Moor, and the upgrading or removal of level crossings along the line.

September 2025 Newsletter Our recent access decisions announced at the start and end of July illustrate the opportunities and challenges inherent in managing our railway infrastructure to best serve passengers, freight customers, and the broader economy. These decisions have brought significant developments across key corridors. On the East Coast Main Line, we've approved additional services for