Publications

A summary of our draft conclusions on the final Five Year Asset Management Statement (5YAMS) that was submitted to us on 31 May 2019. It is the culmination of the first phase of our examination and draws from detailed analysis that is explained in a number of supplementary documents published alongside it. Together these form the draft determination.

Consultation outcome In January 2020 we published a consultation on an updated monitoring framework and enforcement policy for Highways England, titled Holding Highways England to account. This new policy replaces our existing monitoring framework and enforcement policy for Highways England and comes into effect for the start of road period 2, from 1 April 2020. We received 17 responses to the

updated guidance, reflecting the European Commission’s Implementing Regulation (EU) 2017/2177 of 22 November 2017 on access to service facilities and rail-related services (stations, light maintenance depots, freight terminals and other sites and associated services).

Following our consultation in March, we are now updating our regulatory arrangements 2013 for the way we deal with Network Rail's land disposals.

We have published the results of research which reviews complaints handling in regulated sectors which have an ombudsman.

Alongside the Accessible Travel Policy Guidance and the responses themselves, we have published a summary of the responses, and set out the steps we will take to ensure train and station operators, including Network Rail, deliver these improvements.