ORR starts quinquennial review of RSSB
Content archived on 09 May 2025
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The Office of Rail and Road (ORR) has this week been invited to begin a review of the RSSB, an exercise that takes place every five years.
Press releases
Regulator reports on rail companies’ work for passengers
Content archived on 09 May 2025
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The Office of Rail and Road (ORR) has today reported for the first time on how the rail industry is meeting its obligations to provide accurate and timely information, help disabled passengers, manage complaints and comply with consumer law.
Rail regulator approves future new passenger services on the East Coast Main Line
Content archived on 09 May 2025
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The Office of Rail and Road (ORR) has today announced it has approved applications from Virgin Trains East Coast and FirstGroup for new train services travelling on the East Coast Main Line (ECML) between London and Edinburgh.
ORR lifts Prohibition Notice on West Coast Railways
Content archived on 09 May 2025
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The Office of Rail and Road (ORR) has today lifted the Prohibition Notice on the West Coast Railway Company (WCRC) which we served on 17 February 2016.
Improvements needed to help passengers get compensation for train delays
Content archived on 09 May 2025
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Better information and stronger monitoring of standards are among recommendations called for today by the Office of Rail and Road (ORR) to help rail passengers get more of the compensation they are due from delays.
Heritage train operator prohibited from running rail services
Content archived on 09 May 2025
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The Office of Rail and Road (ORR) has today issued a Prohibition Notice to West Coast Railway Company Ltd (WCRC) preventing it running its heritage rail services on the mainline railway. The Notice relates to concerns about WCRC’s management of safety, following a number of incidents over the past year.
Babcock Rail fined £400,000 after track worker injured in Flintshire
Content archived on 09 May 2025
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Engineering company, Babcock Rail Limited, has today been fined £400,000 for breaching of health and safety laws which led to a rail worker suffering injuries while renewing rail track in Flintshire, north-east Wales, two years ago. This follows a prosecution brought by the Office of Rail and Road (ORR).
Carillion Construction fined £200,000 for Lincolnshire railway death
Content archived on 09 May 2025
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Carillion Construction Ltd has today been fined £200,000 and ordered to pay costs of £36,570.39 following a prosecution brought by the Office of Rail and Road (ORR) for breaching health and safety laws which led to the death of a railway worker.
DfT press release - Transport Secretary appoints Chair of Office of Rail and Road
Content archived on 09 May 2025
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The Department for Transport (DfT) and The Rt Hon Patrick McLoughlin MP have today issued the following press release.
Glasgow Central still the most used station in Scotland
Content archived on 09 May 2025
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Glasgow Central remains the most heavily used station in Scotland, clocking almost 29 million passenger entries and exits last year – an increase of over 1.8m (or 7%) compared to 2013-14, according to latest Estimates of Station Usage data published today by the Office of Rail and Road.