New or reinstated level crossings
12 May 2023
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We do not approve or grant permission for new or reinstated level crossings.
Rail
ORR Business Plan 2023-24: driving improvements for rail and road users
11 May 2023
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We’ve recently published our business plan for 2023-24. Here some of our senior management team talk about their priorities for the year.
Office of Rail and Road May 2023 newsletter
2 May 2023
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Office of Rail and Road May 2023 newsletter
Managing safety issues in heritage
2 May 2023
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Simon Barber, principal inspector of heritage railways, highlights the current safety issues faced by the heritage sector.
Proposals to modify track access consultations
27 April 2023
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Consultation on proposals to update ORR’s track access guidance modules on duration and the code of practice for track access consultations.
Market study into the supply of signalling systems
21 April 2023
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Signalling systems are an essential part of the railway. They keep passengers safe by ensuring trains do not come into conflict with each other and play a key role in freeing up capacity on our congested network.
Driving down the cost of railway signalling
21 April 2023
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Following our review into the rail signalling market, changes in how this equipment is procured look set to deliver better value for money.
Our policy on how we hold Network Rail to account
13 April 2023
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As the title suggests, our holding to account policy sets out the tools we’re proposing to use to monitor performance, escalate and investigate issues and if necessary, take enforcement action to ensure that Network Rail delivers its business plans for 2024-2029 (control period (CP7)) in the best way for passengers, freight users and taxpayers.
Rail punctuality leading complaints as regulator intervenes over Grand Central and CrossCountry response times
6 April 2023
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Punctuality and reliability continued to be the top cause for passenger complaints accounting for 18.6% of all rail passenger complaints between 1 October to 31 December 2022. Crowding (12.1%) and issues with ticketing and refunds (9.2%) complete the top 3 complaint categories.
Licence exemptions by company A-D
5 April 2023
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This section lists railway licence exemptions for companies A – D.