Rail passengers

Interoperability authorisations

20 March 2023
Details of all the new, major, upgraded or renewed infrastructure or rolling stock projects we have authorised into service since 2019.


27 February 2023
The Railways Act 2005 sets out statutory procedures concerning proposals for the closure of passenger services, passenger networks and stations.

The European Union Agency for Railways

17 February 2023
The European Union Agency for Railways (ERA) was set up to develop procedures within the framework of railway safety and interoperability.

Complaints Code of Practice

2 February 2023
Consultation on replacing our current guidance on complaints handling procedures for licence holders with a new Complaints Code of Practice (CoP).