Rail passengers

More cross-channel rail services coming down the track

5 June 2025
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The Office of Rail and Road (ORR) has today written to Eurostar and new applicants seeking to run cross-channel rail services, to set out next steps for assigning access to Temple Mills International depot (TMI). Access to TMI is considered crucial to providing services from the UK to the continent.

Consultation on Accessible Travel Policy (ATP) Guidance redress requirements

30 May 2025
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We are seeking views on our proposal to amend our Accessible Travel Policy (ATP) Guidance to require all operators to determine redress for failed assistance where it has not been delivered as booked on a case-by-case basis. We are also inviting comments on any other matters in the ATP Guidance that relate to the redress requirements.

Interoperability authorisations

20 May 2025
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Details of all the new, major, upgraded or renewed infrastructure or rolling stock projects we have authorised into service since 2019.

Improving assisted travel

15 May 2025
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Our Accessible Travel Policy guidance for train and station operators sets out the commitments they must include in their policies for helping older and disabled people to travel by rail.