Rail passengers

Interoperability authorisations

21 July 2025
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Details of all the new, major, upgraded or renewed infrastructure or rolling stock projects we have authorised into service since 2019.

ORR: Network Rail delivering efficiently, but cost pressures remain and industry must keep focus on safety throughout rail reform

17 July 2025
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• Industry must retain a relentless focus on safety throughout rail reform. • Financial constraints on Network Rail require careful management in the coming years. • Network Rail is taking action where train performance needs to improve. Passenger train punctuality is largely stable, but cancellations have reached record highs, with train operator cancellations the dominant factor.

ORR research into accessibility

11 July 2025
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We regularly commission research, working with expert agencies and the rail industry to gather feedback on passengers' experiences of accessibility, and assisted travel services.

Annual rail consumer reports

11 July 2025
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Our annual reports focusing on the performance of train operators and Network Rail in the consumer areas we regulate.

More cross-channel rail services coming down the track

5 June 2025
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The Office of Rail and Road (ORR) has today written to Eurostar and new applicants seeking to run cross-channel rail services, to set out next steps for assigning access to Temple Mills International depot (TMI). Access to TMI is considered crucial to providing services from the UK to the continent.