At your disposal: an interactive look at ORR’s land disposal decisions
19 June 2025
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A little known but vital role that ORR carries out is overseeing Network Rail’s sale of land it owns.
Rail passengers
Interoperability authorisations
18 June 2025
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Details of all the new, major, upgraded or renewed infrastructure or rolling stock projects we have authorised into service since 2019.
More cross-channel rail services coming down the track
5 June 2025
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The Office of Rail and Road (ORR) has today written to Eurostar and new applicants seeking to run cross-channel rail services, to set out next steps for assigning access to Temple Mills International depot (TMI). Access to TMI is considered crucial to providing services from the UK to the continent.
ORR review reveals urgent need for reform in rail fare enforcement
4 June 2025
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The rail regulator (the Office of Rail and Road) is recommending improvements to how the rail industry handles revenue protection, making it more consistent, fairer and effective after concerns were raised about how rules are enforced.
Call for evidence: Review of train operators’ revenue protection policies
4 June 2025
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Call for evidence for the ORR independent review of train operators’ revenue protection practices.
Office of Rail and Road June 2025 newsletter
30 May 2025
Consultation on Accessible Travel Policy (ATP) Guidance redress requirements
30 May 2025
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We are seeking views on our proposal to amend our Accessible Travel Policy (ATP) Guidance to require all operators to determine redress for failed assistance where it has not been delivered as booked on a case-by-case basis. We are also inviting comments on any other matters in the ATP Guidance that relate to the redress requirements.
Monitoring Network Rail's performance
28 May 2025
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We monitor performance through analysis of regular reports from Network Rail.
Improvement notices 2025
27 May 2025
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This page contains details of improvement notices issued in 2025.
Rail regulator calls for better use of data insights and streamlined communications to improve passenger assistance
15 May 2025
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The Office of Rail and Road has today published its study into how train operators at busy rail stations communicate and record requests by passengers for assistance. The study found that a dedicated staff app has proven beneficial, but there is much more scope to use data and the technology to make further improvements for passengers.