Office of Rail and Road Update - December 2020
30 November 2020
Rail passengers
Regulator rebukes SWR for lack of wheelchair access at Liphook station
17 November 2020
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The Office of Rail and Road (ORR) has instructed South Western Railway (SWR) to comply with its legal duty in ensuring that people using wheelchairs can board and alight from trains at Liphook station.
Working to ensure all passengers’ needs are met
5 November 2020
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This year has brought many new challenges for disabled and older passengers travelling by rail, adding to those that they may have already faced.
Office of Rail and Road Update - November 2020
30 October 2020
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Welcome to our November newsletter.
Office of Rail and Road Update - November 2020
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Welcome to our November newsletter.
Provision of rail timetable information
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Rail timetable changes take place twice a year, usually in May and December. New timetables must be published 12 weeks in advance.
Train Companies must do more to keep passengers informed about timetables
22 October 2020
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The Office of Rail and Road (ORR) has warned train operators that further action is needed to fulfil their obligations of providing passengers with adequate timetable information.
Coronavirus advice
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This page contains our current coronavirus (COVID-19) advice for the railway industry, and a summary of our own working arrangements at the present time.
World Statistics Day: The importance of data you can trust
20 October 2020
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The UK Statistics Authority’s 5-year strategy is called “Statistics for the Public Good”. This seems particularly relevant at a time when we’re surrounded by statistics and it is more important than ever before to know what information you can trust.
Becoming a listening volunteer for the rail industry's Million Hour Challenge
9 October 2020
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Since 2010, the rail industry has been at the forefront of promoting good mental health and wellbeing, while also supporting the Samaritans in its work.