Rail passengers

Interoperability authorisations

20 March 2023
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Details of all the new, major, upgraded or renewed infrastructure or rolling stock projects we have authorised into service since 2019.

Closures

27 February 2023
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The Railways Act 2005 sets out statutory procedures concerning proposals for the closure of passenger services, passenger networks and stations.

The European Union Agency for Railways

17 February 2023
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The European Union Agency for Railways (ERA) was set up to develop procedures within the framework of railway safety and interoperability.

Complaints Code of Practice

2 February 2023
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Consultation on replacing our current guidance on complaints handling procedures for licence holders with a new Complaints Code of Practice (CoP).