Rail operators

Interoperability authorisations

2 April 2026
Body
Details of all the new, major, upgraded or renewed infrastructure or rolling stock projects we have authorised into service since 2019.

Core complaints data

27 March 2026
Body
We are responsible for the collection, monitoring and publication of rail customer complaints.

Accessible Travel Policy (ATP)

27 March 2026
Body
Train and station operators are required by their operating licences to establish and comply with an Accessible Travel Policy (ATP) which must be approved by us.

ORR authorises Bedlington Station on the Northumberland Line

26 March 2026
Body
The Office of Rail and Road (ORR), the rail regulator, has authorised Bedlington Station in Northumberland - the final station to reopen as part of the Northumberland Line - ahead of its planned opening to passengers on Sunday 29 March.