Rail operators

Accessible Travel Policy (ATP)

6 October 2025

Train and station operators are required by their operating licences to establish and comply with an Accessible Travel Policy (ATP) which must be approved by us.

Risk Management Maturity Model (RM3)

6 October 2025

Helping the rail industry to achieve health and safety excellence.

Great Western Railway fined £1m following fatal 2018 droplight window incident

3 October 2025

Great Western Railway (GWR) has today been fined £1 million and ordered to pay more than £78,000 in costs after pleading guilty to breaches of health and safety law, following an investigation and prosecution by the Office of Rail and Road (ORR).

Proposed amendments to the model charter track access contract

1 October 2025

Sought feedback on proposed amendments to the model charter track access contract to allow services to run between the Core Valleys Lines and Network Rail’s network.

Consultation: review of the Code of Practice on retail information for rail tickets and services

30 September 2025

Seeks feedback on new guidance on rail retailing which aims to assist rail retailers in meeting their consumer law obligations regarding the provision of information to passengers.

Office of Rail and Road October 2025 newsletter

30 September 2025

Equality Information and Objectives 2025

25 September 2025

Information on the work we are currently doing in this area and our objectives for the period 2024-2028.

Assessing the costs and benefits of health and safety interventions in rail

18 September 2025

As the combined safety and economic regulator for Britain’s railway, we reviewed how costs and benefits are assessed for safety initiatives, and whether reasonable practicability is systematically tested by dutyholders.

ORR welcomes industry progress on improving cost effective rail safety decisions

18 September 2025

The Office of Rail and Road (ORR) has today welcomed the progress made by industry towards the recommendations it set out as part of joint work with the Rail Safety and Standards Board (RSSB) and Network Rail to improve health and safety decision making.

ORR authorises significant upgrades to Newquay station

3 September 2025

The Office of Rail and Road (ORR) has authorised significant upgrades to Newquay station in Cornwall. The station’s second platform has been reintroduced, and the project is part of a wider scheme to allow coast-to-coast services to operate, including the introduction of a new train passing loop at Goss Moor, and the upgrading or removal of level crossings along the line.

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