Independent reporters
31 October 2025
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Independent reporters provide professional advice to the ORR on the quality of Network Rail's service provision, as specified in its licence.
Rail operators
Office of Rail and Road November 2025 newsletter
31 October 2025
Consultation on Accessible Travel Policy (ATP) Guidance redress requirements
29 October 2025
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Sought views on our proposal to amend our Accessible Travel Policy (ATP) Guidance to require all operators to determine redress for failed assistance where it has not been delivered as booked on a case-by-case basis. We also invited comments on any other matters in the ATP Guidance that relate to the redress requirements.
Current track access applications
28 October 2025
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This page includes the latest documents relating to track access applications we are currently considering. This may include application forms, draft agreements, any related documents and responses we make public.
Registers of doctors, psychologists and training and examination centres
27 October 2025
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Only recognised doctors, psychologists and training and examination centres listed can carry out the examination or training and examination of train drivers.
New streamlined guidance for third party rail investment
24 October 2025
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Rail regulator, the Office of Rail and Road (ORR), today published new streamlined guidance for rail investors, to make it easier for third party investment to take place in rail infrastructure, contributing to economic growth.
Investing in the rail network: The Investment Framework
24 October 2025
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Our investment framework provides a means for infrastructure projects to be approved, specified and delivered outside of the periodic review process.
Complaints and compensation
23 October 2025
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Our role is to monitor train and station operators’ compliance with their complaints handling procedures and to set out requirements on what these procedures should contain.
Register of Authorised Types of railway Vehicles
23 October 2025
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This page lists vehicles registered on the UK Register of Authorised Types of railway Vehicles (the UK Register), kept by ORR.
Improving assisted travel
20 October 2025
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Our Accessible Travel Policy guidance for train and station operators sets out the commitments they must include in their policies for helping older and disabled people to travel by rail.