Our strategic objectives


Our business plan summarises what we aim to achieve this year and provides detail around our four strategic objectives:

  1. Drive for a safer railway: Enforce the law and ensure that the industry delivers continuous improvement in the health and safety of passengers, the workforce and public, by achieving excellence in health and safety culture, management and risk control.
  2. Support a better service for customers: Use our powers to hold the industry to account for performance and standards of service across the railway network, for passengers and freight. Promote fair competition and the on-going improvement in the experience of users, including through the provision of accurate and timely information.
  3. Secure value for money from the railway, for users and funders: Strengthen incentives for the whole industry, including through competition and contestability in the supply chain, to drive greater efficiency from the use and maintenance of existing railway capacity and more cost-effective investment in the network.
  4. Secure improved performance and value for money from the strategic road network: Secure improved performance, including efficiency, safety and sustainability, from the strategic road network, for the benefit of road users and the public, through proportionate, risk-based monitoring, increased transparency, enforcement and robust advice on future performance requirements.