Monitoring Network Rail’s performance

Asset management independent reports

10 May 2022
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Network Rail's network licence includes a condition providing for independent experts (reporters) to be appointed by the network operator (Network Rail), to provide ORR with advice on different aspects of Network Rail’s performance.

Improving train performance in the North West and Central Region

12 January 2022
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The most important thing to passengers after safety is the punctuality and reliability of trains. In 2018, performance in Network Rail’s North West and Central region (NW&C) deteriorated and failed to substantially recover during 2019.

Annual assessment of Network Rail

23 November 2021
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This document is part of how we hold Network Rail to account. It sets out our views on Network Rail's delivery to its wide range of stakeholders within its regions and functions, highlighting any current and forthcoming risks as well as other areas of concern.

Monitoring Network Rail train service performance

23 November 2021
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Those that use the railway rely on both Network Rail and train operators to run a punctual and reliable train service. Our remit is to ensure that Network Rail is doing all that is reasonably practicable to deliver its contribution.

Rail regulator highlights need for strong engagement between Network Rail and its stakeholders

22 September 2021
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A total of 234 rail industry stakeholders helped shape today’s report published by the Office of Rail and Road (ORR) through sharing their experiences on the quality of Network Rail’s engagement. Findings show significant improvements in 2020-21, despite the challenging context of COVID-19, with a majority rating Network Rail's engagement as good or very good (73%).

Data quality independent reporter reports

25 August 2021
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Network Rail's network licence includes a condition providing for independent experts (reporters) to be appointed by the network operator (Network Rail), to provide ORR with advice on different aspects of Network Rail’s performance.