Monitoring Network Rail’s performance

Benchmarking of Network Rail’s costs

20 December 2023

This page presents our cost benchmarking analysis of Network Rail's costs. It covers the analysis we undertook in different periodic reviews as well as reports we produced as part of our regular monitoring of Network Rail’s cost performance.

Rail regulator says train punctuality and cancellations remain challenging, but Network Rail starting to improve train performance

7 December 2023

New statistics from the Office of Rail and Road (ORR) released today show Britain’s railway is still not delivering consistently punctual and reliable journeys. However, the regulator’s latest assessment of Network Rail’s performance shows that the company is beginning to turn a corner.

Annual assessment of Network Rail

7 December 2023

This document is part of how we hold Network Rail to account.

Monitoring Network Rail train service performance

29 November 2023

Those that use the railway rely on both Network Rail and train operators to run a punctual and reliable train service. Our remit is to ensure that Network Rail is doing all that is reasonably practicable to deliver its contribution.

Rail regulator launches investigation into Wales & Western train performance

29 November 2023

The Office of Rail and Road (ORR) has today launched an investigation into poor train punctuality and reliability in the Network Rail Wales & Western region.

Network Rail’s enhancements

10 October 2023

We monitor Network Rail’s planning and delivery of enhancements (large scale projects delivering new infrastructure capabilities).

Rail regulator calls on Network Rail to work with the industry to improve train performance

13 July 2023

The Office of Rail and Road’s (ORR) annual assessment of Network Rail shows train performance worsened during 2022-23, with 67.8% of trains arriving on time compared to 73.1% the previous year. Freight performance is now at its lowest level since the time series began in 2014.

Regulator calls for Network Rail Scotland to improve train performance and deliver its planned renewal works

13 July 2023

The Office of Rail and Road’s annual assessment of Network Rail Scotland in 2022-2023 (Year 4 of Control Period 6) shows that, in what was a challenging year for the rail industry, Network Rail’s performance in Scotland was mixed.

Monitoring Network Rail's performance

11 May 2023

We monitor performance through analysis of regular reports from Network Rail.

Regulator recognises external challenges but calls on Network Rail to do more to help improve passenger and freight train performance

2 November 2022

The Office of Rail and Road (ORR) has published its assessment of Network Rail’s delivery of train service performance.

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