Consultations

The purpose of this letter was to invite interested parties to submit evidence that may support ORR’s enquiries into the issues raised in the super-complaint made by Which? regarding rail passenger compensation.

This consultation reported on the the findings of our review of National Rail Enquiries' (NRE) voluntary code of practice (the code), which governs how NRE deals with applications for access to its real time train information (RTTI) database ('Darwin').