Consultations

Here you’ll find all our consultations, both open and concluded, past policy, licence and access casework consultations. You’ll also find our response to consultations from other organisations.

Improving access to delay compensation – ORR's new licence condition

30 November 2021

We have received licence holder consent for the new licence condition on delay compensation. We have therefore published notification of this licence change, which will come into force on the 1 April 2022.

Response to BEIS consultation on reforming competition and consumer policy

8 October 2021

ORR response to BEIS consultation on reforming competition and consumer policy.

Call for evidence on passenger compensation

15 January 2016

The purpose of this letter was to invite interested parties to submit evidence that may support ORR’s enquiries into the issues raised in the super-complaint made by Which? regarding rail passenger compensation.