We respect your right to privacy. This privacy notice sets out details about the way the Office of Rail and Road (ORR) processes personal data that we collect from and about you and how we may use your information in accordance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.
To mark the recent International Women in Engineering Day, four ORR engineers recall their career paths, their work at ORR and give advice on those interested in joining their profession.
We regularly commission research, working with expert agencies and the rail industry to gather feedback on passengers' experiences of accessibility, and assisted travel services.
The Office of Rail and Road’s latest survey shows once again there remain too many instances of passengers not receiving the help they had booked. As part of the regulator’s priorities for the coming year, it will benchmark and rate each operator on its delivery of passenger assistance to better target interventions.
As part of the control period 7 (CP7) passenger train performance reset (CP7 reset), we seek views on the passenger train performance targets proposed for monitoring and holding Network Rail to account in years 3 to 5 of the control period.