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These figures include people entering, exiting and changing trains (interchanges) at each station in Britain. Steer collate these estimates on behalf of ORR. As Great Britain does not have a fully gated rail network, a complete recording of passenger flows through stations is not possible, so some estimations are made to reach the final figures. To see more detailed information, please visit our

In the charts above, you can view historic series of the punctuality of trains at recorded stations stops and the reliability of trains using the Cancellations measure. You can also find attributed delay minutes by category. Each series is presented by quarter relating to financial years. For example, Q1 would start on April 1 and end on June 30. On Time measures the percentage of recorded station

Check out our publication dates User engagement ORR compliance with the Code of Practice for Statistics Railway period dates

These charts show the figures of how many injuries occurred on the railways in Great Britain in the last year. We publish these figures annually by person type (passenger/public and workforce) and by type of injury, including fatalities. Public injuries include injuries suffered by people that are neither a passenger or working on the railways. This category includes people who trespass for

The charts above show how the train operator handled rail passenger complaints. They cover the volume of complaints closed and response to those complaints within both 10 and 20 working days. They also show the top 5 types of complaints each train operator has closed. Detailed figures on passenger rail service complaints can be found on our passenger rail service complaints page

Annual summary of key statistics for each passenger train operating company covering passenger usage, performance and complaints alongside reference data on number of employees, route kilometres operated and number of stations managed. Data and reports that include previously published can be found on the National Archives. For information on any revisions, please see our Revisions Log. If you

Annual summary containing key results from each of our main statistical outputs published in the last 12 months. Previously published Rail statistics compendia can be found on the National Archives. If you have any questions or feedback on these statistics, please contact rail.stats@orr.gov.uk Latest factsheet , April 2021 to March 2022 Date published: 06 Dec 2022 Date next published: TBC Key

Quarterly statistics reporting the volume of passenger journeys, kilometres and revenue on the mainline network in Great Britain. Long-running time series on passenger journeys (Table 1220) and passenger kilometres (Table 1230) are updated annually. For details on how these statistics are compiled, please see our quality and methodology report and for information on any revisions, please see our

Quarterly and periodic (4-weekly) statistics on the volume of freight transported by rail and the punctuality of those services. Annual updates are made in the January to March quarter to freight train volumes on the network in Great Britain, the market share for rail freight compared to other modes and the effect of rail freight on road haulage. Periodic operational data for freight moved is

Annual statistics providing passenger journeys data for each Region of Great Britain, including journeys between Regions, within Regions and between England, Scotland and Wales. These estimates are collated by Steer on behalf of ORR. For details on how these statistics are compiled, please see our quality and methodology report and for information on any revisions, please see our Revisions Log

Annual estimates of the number of entries/exits and interchanges at each station in Great Britain. These estimates are based primarily on ticket sales and are produced by Steer on behalf of ORR. For details on how these statistics are compiled, please see our Estimates of Station Usage quality and methodology report. We have also produced a list of frequently asked questions. For any information

Quarterly statistics containing data on the volume of delay compensation claims made by passengers on rail services within Great Britain and how effectively train operating companies processed these. For details on how these statistics are compiled, please see our Passenger rail service complaints and delay compensation claims quality and methodology report and for information on any revisions

Periodic (4-weekly) statistics containing data on the number of in circulation. Whilst all of these statistics are published at a periodic level, they are updated quarterly. For details on how these statistics are compiled, please see our Passenger assistance and quality and methodology report If you have any questions or feedback on these statistics, please contact rail.stats@orr.gov.uk Latest

Quarterly statistics on the volume and cause of complaints made to train operating companies.​ This data forms part of ORR's core consumer data requirements from train operating companies; more information can be found at ORR core data For details on how these statistics are compiled, please see our and delay compensation claims quality and methodology report and for information on any revisions

Annual statistics measuring the change in prices charged by train operating companies to rail passengers, normally introduced in January of each year. For details on how these statistics are compiled, please see our index quality and methodology report and for information on any revisions, please see our Revisions Log. Data and reports that include previous statistical releases on can be found on

Quarterly and periodic (4-weekly) statistics on punctuality, reliability and causes of delay for passenger trains operating on the mainline network in Great Britain. Periodic operational data is supplied to us from Network Rail on a periodic (4-weekly) basis. These data are made available on our data portal as soon as the data are loaded and validated into our systems, this is typically 10 to 12

Annual statistics showing subsidies / premiums paid between government and train operating companies, including both nominal values and normalised per passenger kilometre. For details on how these statistics are compiled, please see our Rail finance quality and methodology report and for information on any revisions, please see our Revisions Log. Data and reports that include previous statistical

Annual statistics on Occupational Health covering the mainline network in Great Britain, Heritage, Light Rail and Tramways. These statistics include data on the number of legally reportable occupational diseases, and on industry manual handling and shock or trauma incidents. For information on any revisions, please see our Revisions Log. If you have any questions or feedback on these statistics

Annual rail safety statistics on mainline rail, London Underground, and other non-Network Rail networks (trams, metros, other light rail, minor and heritage railways) reporting on fatalities and injuries to passengers, members of the public and workforce in Great Britain. It also covers train accidents and (annual and quarterly) number of signals passed at danger (SPADs). These incidents are

Annual statistics covering average age of rolling stock used by passenger train operating companies and reference data on the mainline infrastructure in Great Britain. For details on how these statistics are compiled, please see our quality and methodology report and for information on any revisions, please see our Revisions Log. We have also written a blog on passenger rolling stock fleet

Annual statistics covering electricity and diesel consumption of mainline passenger and freight operators in Great Britain and estimates of their associated CO2e emissions. For details on how these statistics are compiled, please see our quality and methodology report and for information on any revisions, please see our Revisions Log. data were previously combined into the Rail infrastructure

Annual statistics covering Station Stewardship Measure (SSM) and Light Maintenance Depot Stewardship Measure (LMDSM). These statistics show the condition of stations and light maintenance depots dating back to 2010-11. Aggregated national data on these measures can be found in Network Rail's Annual Return If you have any questions or feedback on these statistics, please contact rail.stats@orr.gov

main website Annual reports Annual health and safety report Annual rail consumer report UK rail industry financial information Annual assessment of Network Rail Reference data Railway period dates (CP1 to CP6)

Transport Statistics Great Britain (Department for Transport) Crowding Statistics (Department for Transport) Annual Safety Performance Report (Rail Safety and Standards Board) Railway crime statistics (British Transport Police) Annual Return (Network Rail) National Rail Passenger Survey (Transport Focus) Eurostat European Union Agency for Railways Open data feeds Network Rail Rail Delivery Group