News

A report published today by the Office of Rail and Road (ORR) concludes that the new body responsible for England’s strategic road network, Highways England, has made a good start in its first six months of operation.

The Office of Rail and Road (ORR) and Network Rail have agreed a new £4.1m ‘Rail Reparation Fund’ to directly benefit passengers affected by poor performance on Thameslink, Southern and Gatwick Express services, in particular those travelling through London Bridge station.

The Office of Rail and Road’s response to the report and recommendations made by the Public Accounts Committee today regarding Network Rail’s delivery of the ambitious enhancement programme between 2014 and 2019.

The Office of Rail and Road (ORR) has published a statement in response to Nicola Shaw’s scoping document on the structure and funding of Network Rail.

At the Office of Road and Rail (ORR), we've been reviewing how train and station operators handle passenger complaints. Passengers should be at the heart of the railway, and central to this, they now play an increasingly important role in the operation of the railway; both by contributing to a growing share of its running costs but also providing valuable feedback to ensure services better meet

The Office of Rail and Road (ORR) has published details of how Highways England will be held to account for delivering more than £11bn of investment in England's motorways and main A roads over the next five years.

The Office of Rail and Road (ORR) has issued new guidance on complaints handling procedures (CHPs) for the rail industry.

Today we are celebrating World Statistics Day, a global event supported by the United Nations to recognise the importance of statistics in shaping our societies. Statistics are valuable in highlighting trends, and in many cases causes of these trends, in almost all aspects of our lives – from world market movements to tracking social change and progress.

Network Rail is taking action to improve planning and delivery of rail enhancements, the Office of Rail and Road (ORR) concluded today. This follows the regulator's investigation into the company's delivery of a multi-billion pound enhancement programme on Britain's railways.

The Office of Rail and Road (ORR) has appointed Russell Grossman as director of communications.