News

18 August 2015 Britain's railways are among the safest in Europe, but 175 years ago it was a different story. In the first decades of the nineteenth century, our pioneering railway system was unregulated, uncoordinated and to be honest, downright dangerous.

The Office of Rail and Road (ORR) today published its findings and analysis from an investigation into Network Rail's performance delivery to Southern, Govia Thameslink (GTR) and in Scotland in 2014-15, which found that Network Rail breached its licence.

7 August 2015 Stephanie Tobyn, ORR's consumer deputy director, on what we are doing to empower passengers with right information during disruptions.

Office Of Rail and Road statement relating to our approval of an application from the Great North Western Railway Company (GNWR) for new off-peak train services between Lancashire and London on the West Coast Main Line.

A report commissioned by the Independent Transport Commission (ITC) and the Office of Rail and Road (ORR) sheds light on the reasons behind the changing patterns of behaviour in road and rail travel in the UK, including car use and ownership.

A qualified train driver, Andrew McKenna, was fined £2000 by the Birmingham Magistrates Court today and ordered to pay costs of £1,581.87 for failing to follow safety rules while driving a locomotive in April 2012 on the West Coast Main Line (WCML). Mr McKenna has pleaded guilty to a prosecution brought by the Office of Rail and Road (ORR) for a breach of health and safety law.

The Office of Rail and Road's (ORR) annual safety report published today, welcomes the rail industry's strong track record on improving safety and highlights the need for it to meet the challenges of growth and change. ORR is supporting the rail industry to take a more proactive approach to managing safety, predicting and preventing problems before they pose a safety risk.

Changes to the National Rail Conditions of Carriage that come into effect today mean that season ticket holders will no longer have restrictions on the number of replacements for their lost or stolen tickets, and; passengers who are delayed during a rail journey can now choose to be compensated with money instead of rail vouchers.

Statement from the Office of Rail and Road (ORR) in response to the Competitions and Markets Authority's (CMA) consultation on the possibilities for greater competition between train operators in GB's passenger rail services.

3 July 2015 At the Office of Rail and Road (ORR), we've been conducting a review of the rules and regulations governing the way tickets are sold, what tickets are sold and the format tickets are provided in (eg orange credit card-sized paper ticket or smart card). We want to know whether these regulations are getting in the way of passengers benefitting from better service and more innovation