Publications

Improving Assisted Travel

Body
Our Accessible Travel Policy guidance for train and station operators sets out the commitments they must include in their policies for helping older and disabled people to travel by rail.

Passenger Information Improvement Plan

Body
We have asked that Network Rail, train and station operators, work together under the governance structure of the Rail Delivery Group (RDG) Board to publish a Passenger Information Improvement Plan and revise it and re-issue it annually.

Holding Network Rail to account

Body
How we will hold Network Rail (including routes, the System Operator (SO) and other relevant business units) to account against the network licence.

Stakeholder engagement

Body
We monitor and report on the quality of Network Rail's engagement with its stakeholder community in control period 6 (CP6).

Track access decisions

Body
This section contains decisions we have made since 2019. For older decisions, please see our decisions library. All approved agreements and subsequently approved amendments to track access decisions are held on our public register.

Monitoring Network Rail's efficiency

Body
By reporting on Network Rail’s efficiency and wider financial performance over time, we give assurance to rail users and funders that Network Rail is delivering what is expected and at the same time, we provide a strong reputational incentive on Network Rail to become more efficient.