Guidance

Consumer law aims to ensure that businesses are fair and open in their dealings with consumers.

This page sets out what rail systems are excluded from the mainline railway requirements of the Railways and Other Guided Transport Systems (Safety) Regulations 2006 (as amended) (ROGS).

Rules and legislation on rail transport from 1 January 2021.

This page gives an overview of the requirements for a person or organisation responsible for the maintenance of rail vehicles (known as an entity in charge of maintenance).

This page contains our current coronavirus (COVID-19) advice for the railway industry, and a summary of our own working arrangements at the present time.

Our Accessible Travel Policy guidance for train and station operators sets out the commitments they must include in their policies for helping older and disabled people to travel by rail.

We produce internal instructions and guidance in the form of railway guidance documents.

Our updated Monitoring reporting guidelines for Road Period 2 (2020/21 – 2024/25) set out the information that Highways England is required to provide to us through performance monitoring templates, which once completed by Highways England, become annual performance reporting statements.

We've created a range of guides to explain the different responsibilities within the Train Driving Licences and Certificates Regulations 2010 (TDLCR). Our guides provide comprehensive information on all aspects of the TDLCR.