Guidance

Information on complaints handling procedures for train and station operators.

This page is intended to be used as a quick reference for all ORR-issued template documentation relating to station and depot access, including access agreements, access conditions, annexes, amending documents and amending agreements.

This page contains guidance modules and the application form for track access by passenger operators, both public service operators and open access.

Train and station operators are required by their operating licences to establish and comply with an Accessible Travel Policy (ATP) which must be approved by us.

ORR maintains registers of recognised persons as required by the Train Driving Licences and Certificates Regulations 2010 (TDLCR).

This page sets out what rail systems are excluded from the mainline railway requirements of the Railways and Other Guided Transport Systems (Safety) Regulations 2006 (as amended) (ROGS).

There are well over 200 minor and heritage railways operating across Great Britain, and we are responsible for regulating their safety.

This page gives an overview of how European railway safety legislation has been retained in the UK.

Our guides provide comprehensive information on all aspects of the TDLCR.

An overview of the Health and Safety (Enforcing Authority for Railways and Other Guided Transport Systems) Regulations 2006 (as amended) (EARR).